Please inspect your order upon receipt of your delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Sagacity Arts shall replace the product(s) via a 1 to 1 exchange unless mutually agreed otherwise.

Please take a photo of the item(s) that you have received and drop us a WhatsApp to +65 8933 6791 within 7 working days. We will investigate and arrange for an exchange.



We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, a refund will be made via PayNow to your PayNow number within 10 working days. If more than 15 business days have passed since we’ve approved your return, please contact us at or WhatsApp to +65 8933 6791.